Loomis Builds

After launch

Care plans

A care plan keeps your website current after launch. You tell me what needs to change, and I take care of it.

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Fig. 1 · Illustration · How a change request works

  1. You ask

    Example request

    Update holiday hours

    1. Submitted
    2. Preview
    3. Live

  2. I show you a preview

    Example request

    Update holiday hours

    1. Submitted
    2. Preview
    3. Live

  3. It goes live

    Example request

    Update holiday hours

    1. Submitted
    2. Preview
    3. Live

What a care plan is

A care plan is a monthly plan where I keep looking after your website after it launches. It’s for owners who would rather run the business than log in to a website.

Your business changes all year. New hours. A new price. A new face on the team. A care plan is how your website keeps up.

How asking for a change works

  1. You ask in plain words. Say it the way you’d say it out loud: “Update our holiday hours.” “Swap the photo on the About page.” Send along any photos or documents I’ll need.
  2. I show you a preview. You see the change before your customers do. If a price is wrong or a name is misspelled, this is where it gets caught.
  3. You approve it. Or you tell me what’s still off, and I fix it.
  4. It goes live.

Today, requests come in by email. I’m also rolling out a client portal, where you’ll send a request and watch its progress in one place.

What you can ask for

Most things you’d want updated on your site:

  • New hours, a new phone number or a new address
  • New wording, or a typo fixed
  • A new photo
  • A menu or product update
  • A blog post, or a new section on a page

A whole new page or a new feature is a bigger job than a quick update. Ask anyway, and I’ll tell you what it involves.

WordPress sites and newer sites

I look after two kinds of sites. Asking for a change works the same on both. What happens behind the scenes is different.

WordPress sites. WordPress runs on software and add-ons that need regular updates and backups. When you ask for a change, I make it in WordPress myself.

Sites on my newer setup. The new sites I build don’t run on WordPress, so there’s no list of add-ons to keep updated. A change can be built as its own preview: a link to a copy of your site with the change in place. You open it on your phone and see it on the real page.

If your site runs on WordPress today, I can move it to the newer setup.

Is a care plan right for you?

It isn’t for everyone, and I’ll say so if it isn’t for you. I wrote up how to tell in What is a website care plan, and do you need one?

Or skip the reading and tell me about your site. I’ll tell you whether a care plan makes sense.

Questions

Common questions

What is a care plan?

It’s a monthly plan where I keep looking after your website after it launches. When something needs to change, you tell me in plain words. I show you a preview, and it goes live when you approve it. It’s for owners who would rather run the business than log in to a website.

How do I ask for a change?

Say it the way you’d say it out loud: “Update our holiday hours” or “Swap the photo on the About page.” Send along any photos or documents I’ll need. Today that happens by email. I’m also rolling out a client portal, where you’ll send requests and watch their progress in one place.

How fast do changes get made?

It depends on the size of the change. New hours or a swapped photo is a small job. A new section or a new page takes longer. Either way, you see a preview and approve it before the change goes live.

What counts as a change?

Most things you’d want updated on your site:

  • New hours, a new phone number or a new address
  • New wording, or a typo fixed
  • A new photo
  • A menu or product update
  • A blog post, or a new section on a page

A whole new page or a new feature is a bigger job than a quick update.

What happens to my site if I cancel?

The technology won’t trap you. The new sites I build are made with open-source tools, not a closed website builder. WordPress is open source too. That means your site can be worked on by any developer who knows those tools, not just me.

Do I need a care plan?

It depends on how often your business changes. If your hours, prices, staff or photos change during the year and nobody has time to update the site, a care plan makes sense. If your site rarely changes and you’re comfortable making updates yourself, you may not need one. Ask me, and I’ll tell you which side you’re on.

Start

I build it. I keep it running.

Start with a free check of the site you have now, or tell me what you need built.

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Or email hello@loomisbuilds.com